General Shopping
- Can I buy in store and Ship from online?
- Can I buy online and ship to a Jimmy Jazz store?
- Can I place an order by fax?
- Can I place an order by mail?
- Can I place an order by telephone?
- Can I save the items in my shopping cart and buy them later?
Sales Taxes
Payments & Pricing
- If I find a lower price on another website, will JimmyJazz.com match it?
- How do I enter my information once so I don’t have to enter it again?
- Do you keep my credit card number on file?
- When do you charge me?
- What forms of payment do you accept?
- Which debit cards can I use?
Authenticity & Reputation
Jimmy Jazz Stores
- My Jimmy Jazz store did not have my size, but shipped my shoe directly to my home. How long will it take for me to receive my order?
- Can I buy in store and Ship from online?
- Can I buy online and pick up from my local Jimmy Jazz store?
- Are the items sold on the website the same as what's available at Jimmy Jazz retail stores? Is the pricing the same?
- Do Jimmy Jazz Stores offer Military Discounts?
- If I buy an item online, can I return it to one of the Jimmy Jazz stores?
Sizes and Selection
- Why is there a maximum order quantity limit on my order?
- Are the items sold on the website the same as what's available at Jimmy Jazz retail stores? Is the pricing the same?
- Are there more sizes available than what's shown on the website?
- Do you have more sizes online than what is in the store?
- I’m looking for an item that's not on your website. Can I special order it through JimmyJazz.com?
- Can I search for items that are a certain color, brand or size?